Bilingual Talent, Real Business Results

We connect you with qualified leads, reduce your operating costs, and elevate your customer experience.

Excellence, Not Just Our Name

We’re driven by quality, fueled by commitment, and built to scale with you.

More Than Agents, Your Strategic Team

Virtual assistants, medical support, telemarketing & more — all bilingual, trained and ready to grow your business.

Customer Service and Follow-up Designed to improve customer experience and increase retention.

For companies that value service as part of their reputation.

Lead and Appointment Generation Designed for companies that need to constantly feed their sales funnel.

For those who want to focus on closing, not prospecting.

Our Mission

We deliver strategic telemarketing, lead generation, and bilingual remote staffing solutions that empower companies to grow, connect, and scale with precision. Every action we take is guided by efficiency, professionalism, and measurable outcomes.

Our Vision

To become the #1 outsourcing partner in Latin America — trusted for quality, innovation, and a relentless commitment to our clients' long-term success in competitive global markets.

Who We Serve

We support small and mid-sized businesses, startups, healthcare providers, law firms, and e-commerce brands across the U.S. and Canada — helping them grow with agile, bilingual, and cost-effective remote staffing tailored to their industry.

About Us

Connecting businesses with real results.

At Excellence International Business Center, we are more than a remote service provider: we are the strategic partner for hundreds of businesses looking to grow without complications. With over 8 years in the market and serving more than 40 active companies, we have built a strong reputation for delivering consistent results and reliable service. We were born with a clear vision: to help entrepreneurs and companies of all sizes expand their reach, increase sales, and optimize operations through highly trained bilingual staff, efficient processes, and accessible technology. From our offices in Tepic, Nayarit (Mexico), we serve clients in the United States, Canada, and Latin America, providing flexible and effective solutions in:

We specialize in supporting:

SMEs looking for reliable remote support teams.
Contractors & home improvement companies needing qualified leads.
Medical clinics & dental offices requiring bilingual patient assistance.
Law firms & insurance agencies streamlining case management.
Energy, telecom & service providers enhancing customer service.

We’re not just outsourcing — we’re building strategic partnerships that scale.

80

Satisfied Clients

68

Expert Team Members

250

Projects Delivered

99

%

Client Satisfaction

Remote. Reliable. Results-Driven.
That’s the Excellence standard.

Our Services

Telemarketing & Lead Generation

📞 Outbound & inbound campaigns that generate qualified leads and appointments. Focused on consultative selling, verification calls, and prospect reactivation.

Ideal for:

✅ Contractors, energy firms, home improvement.
✅ Insurance, finance, education providers.
✅ Realtors seeking buyer/seller pipelines.
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Customer Support

🤝 Exceptional service across phone, chat, and email. Empathy + agility to build trust and retain clients.

Ideal for:

✅ Ecommerce, retail, subscription businesses.
✅ Legal firms, clinics, service providers.
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Virtual & Administrative Assistants

👩‍💻 Time-saving support for executives and growing teams. Organization, coordination, communication — all handled remotely.

Ideal for:

✅ Founders, lawyers, accountants, agents.
✅ Startups or companies seeking structure.
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Medical Sector Remote Assistance

🏥 Patient follow-ups, appointment scheduling, insurance coordination, and medical record updates — all with bilingual care.

Ideal for:

✅ Clinics, dental offices, specialty centers.
✅ Health providers seeking HIPAA-aware staff.
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General Business Support

🧩 Operational support for any industry. Flexible staffing models (hourly, part-time, full-time) adapted to your business flow.

Ideal for:

✅ Law, accounting, real estate, agencies.
✅ Companies scaling without expanding payroll.
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CRM & Data Management Support

💾 Keep your customer data, appointments, sales funnels, and reports organized and actionable. We work within your tools: HubSpot, Zoho, Salesforce & more.

Ideal for:

✅ Sales teams, account managers, back office.
✅ Any business needing CRM accuracy & insights.
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Our Testimonials

Premier Home Builders

" Working with Excellence International Business has been a rewarding experience; their clear vision and commitment inspire us to always give our best."

M&S

"We deeply value the trust that Excellence International Business has placed in us; together, we have achieved outstanding results."

UNITED HOME

"Our collaboration with Excellence International Business has been key to our growth. Their professionalism and openness have made a real difference."

Exceptional Home Builders

"We are proud to be part of the extended team of Excellence International Business, supporting their goals with passion and efficiency."

AJP Landscape

"Thanks to the excellent communication and commitment from Excellence International Business, we’ve built a strong relationship based on real results."

Daddy'Tacos NV

"Partnering with Excellence International Business has exceeded our expectations — their strategic mindset and collaborative spirit make every project a success."